What is your shipping policy?

For US orders, we ship via USPS First Class or Priority Mail. If you'd prefer we use UPS, mention that in the order notes at checkout. Orders above $100 will ship free to addresses in the United States.

All in-stock orders will be shipped as soon as possible, usually within 1 to 3 business days. If you need your gear by a certain date (for a race or ride, etc), please contact us to let us know.

Non-stock items (e.g. Custom Frame Bags) have lead times listed on their product pages. At this time we don't have much flexibility within those lead times, but we're working on making them shorter. Orders containing both in-stock and custom items will ship when all items are complete.

For international orders, shipping options will appear at checkout. Note that at this time we do not collect duties and taxes at checkout, so you will owe those when the package arrives in your country.